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Hotel · Queenstown · Otago

Novotel Queenstown Lakeside

A 4-star lakeside stay in the heart of Queenstown, with easy access to the town centre and waterfront.

  • Steps from Queenstown Mall and the lake
  • Valet parking and EV charging on site
  • Ski storage and year-round activities nearby
8 Great 2582 reviews Booking.com 8 · 2582 reviews

About

Novotel Queenstown Lakeside

Novotel Queenstown Lakeside sits at the corner of Earl Street and Marine Parade, putting you moments from Queenstown Mall and the lakefront. The 4-star hotel has 273 rooms, a restaurant, and a range of practical amenities including valet parking, an EV charging station, and ski storage.

Guest reviews consistently highlight the unbeatable location: walk to restaurants, shops, the gondola, and the water. The hotel pairs that convenience with modern, well-kept interiors, friendly staff, and a breakfast praised for its variety. Whether you're here for the views or the easy access to town, this Novotel is built around being central.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Unbeatable central location — The hotel is right next to the lake and the town centre, within walking distance of restaurants, shops, and the gondola. Guests repeatedly mention how easy it is to get around on foot.
  • Friendly and approachable staff — Multiple reviews note the front desk team as friendly, pleasant, and easy to approach, adding to an overall positive experience.
  • Valet parking convenience — Guests can hand over car keys at reception and have the vehicle returned within minutes, taking the hassle out of city parking.
  • Great breakfast with variety — The hot breakfast offers a wide selection, praised as 'amazing and good' with options to suit different tastes.

Worth weighing

3 to weigh
  • Few rooms with direct lake views — Despite the lakeside position, only a limited number of rooms face the water. Book early if a lake view is a priority.
  • Value for money could be better — Some guests may find the price steep for the class, as the Value rating is the lowest category at 7.8.
  • General rating below the area average — The overall General score is 7.4, while the average for Queenstown properties is 8.5, suggesting some aspects may not meet expectations.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Lakeside King Room

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

Standard King Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Standard Room Two Double Beds

  • 2 Double beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Alpine View room King Bed

  • 1 King-size bed
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Alpine View Room Two Double Beds

  • 2 Double beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Lakeside Room Two Double Beds

  • 2 Double beds
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

One Bedroom Apartment

  • 1 King-size bed,3 Single beds,1 King-size bed and 1 Sofa bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • Parking
  • Valet parking
  • Electric vehicle charging station
  • Paid shuttle service

Dining & Bars

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Coffee shop
  • Welcome drink
  • Happy hour

Services & Concierge

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Ski storage
  • Tours/Ticket assistance
  • Room service
  • Laundry
  • Dry cleaning
  • Ironing facilities
  • Babysitting/Child services
  • Board games

Wellness & Recreation

  • Fitness centre
  • Jacuzzi
  • Garden area
  • Skiing
  • Cycling
  • Golf course

In-Room Comfort

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Electric kettle
  • Free toiletries
  • Flat-screen TV
  • Sitting area
  • Garden furniture

Business & Events

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Safe deposit box

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 2582 reviews

Guest-rated 8/10 from 2,582 reviews

Booking.com · 8 · 2582 reviews
8Verified guest

“Being right near the township was a huge plus – we walked everywhere. The room stayed warm and dark in the morning, which made for a great sleep.”

8Verified guest

“The location was fantastic and the staff were friendly and easy to talk to. I'll definitely be coming back.”

8Verified guest

“We had a beautiful view of the lake from our room.”

8Verified guest

“Close to the town centre and easily walkable. Valet parking was convenient – just hand over your keys at reception and they bring the car back within five minutes of asking.”

8Verified guest

“The hotel is modern and well maintained, and the location is very central.”

8Verified guest

“Excellent spot – within easy walking distance of town, restaurants, and attractions.”

04 — Location

Getting around Queenstown

The property sits in Queenstown.

Queenstown Centre: The hotel is right next to the town centre, with Queenstown Mall just steps away. You can walk to shops, restaurants, and the gondola.

Lakefront: The lakeside location means you're directly on the waterfront, perfect for strolls and taking in the views.

Cnr Earl St And Marine Parade, Queenstown, Otago, 9197, New Zealand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
273 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is at 11:00.

Is parking available at the hotel?

Yes, parking is available, and valet parking is offered – just hand your keys to reception and they'll return your car within about five minutes.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel offer airport or area shuttle service?

Yes, there's a paid shuttle service available.

Are there family-friendly amenities?

Yes, the hotel provides cots, babysitting or child services, and a children's buffet.

The bottom line

If you want to be in the thick of Queenstown, steps from the lake and the town's restaurants and shops, Novotel Queenstown Lakeside delivers on location. The friendly staff and handy valet parking add convenience, but the value score suggests you might pay a premium for that central spot. Book a lakeside room if views matter – they're limited.

8Summary based on guest reviews and ratings.

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